Registration

FAQs

Where do I get a registration form?

  • At the end of each seasonal brochure
  • In our information box outside our office at 61 Main Street
  • In our office during walk-in hours, Monday-Friday, 9am-4pm
  • By clicking the button below

Download Registration Form

How do I register?
There are several ways to register for a park district program. Click on the Register Online tab of our website, or complete a registration form and send it in with your payment by:

  • Visiting our office Monday-Friday, 9:00am-4:00pm
  • Dropping it in our 24-hour secure drop box located outside our office near the flag pole
  • Mailing it to the Sugar Grove Park District, 61 Main Street, Sugar Grove, IL 60554
  • Faxing to 630-466-8675

Can I register online?
You can register for most classes online. See Online Registration FAQs.

What forms of payment are accepted?
We accept cash, check, or Visa or MasterCard credit cards.

When are the deadlines for program registrations?

  • Registrations are accepted on a first-come, first-served basis.
  • Athletic league teams fill up quickly. Registration will close once the appropriate number of teams have been filled. We recommend registering as soon as possible.
  • Sometimes, waitlists are formed when programs are filled.
  • Most other programs or classes have a registration deadline of 3 business days prior to the start date.

Online Registration FAQs

How do I set up a household account?
Begin by going to the registration page. On the next screen, towards the bottom, you will see you have three choices. Please click on the last one, “If you’re a brand new patron with us, please click here to register for a new account”. Continue to the next screen and complete setting up your household and submit it to us. Usually, within 48 hours, you will receive an email from us letting you know that your household account is ready for use. There may be some cases where it might take a little longer. Please be sure to check your spam folder, as sometimes these emails end up there.

How do I add members to my account?
Once you have logged into your household account, continue onto the next screen, “Welcome to WebTrac”. Across the top of this screen you will see “My Account” tab. By clicking on this, you will see a drop down menu. Click on “Change Member Data”. This is where you can add a member. You can also change a members grade here as well.

My household account is all set up. Now how do I select a program?
Once you have logged into your household account, continue onto the next screen, “Welcome to WebTrac”. In the middle of this screen, you will see “Search Activities”. Click on this to continue to the next screen. Here you will find all of the current programs being offers. Just click on what program you would like to do a registration for, add it to your cart, select which family member, add a note it necessary, and then continue to check out.

How do I pay?
Registering for a class on-line, you must either pay with a Visa or MasterCard. Once you have selected which items you want to register for and have added these to your cart, click on check out, and you will be prompted to add your credit card information. Please be patient on this step. Depending on how many people might be on the site, it might take several seconds to finish your payment. Your receipt will be emailed to you. Please be sure to check your spam folder, as these sometimes end up there.

I have already registered for programs. How can I access my receipts?
Once you have logged into your household account, continue onto the next screen, “Welcome to WebTrac”. Across the top of this screen you will see “My Account” tab. By clicking on this, you will see a drop down menu. Click on “Reprint a Receipt”. Follow the instructions.